Timeout experienced by some users

Incident Report for Okapya

Resolved

This incident has been resolved.
Posted Jan 27, 2021 - 14:43 EST

Monitoring

Some users may experience timeouts with Checklist for Jira. We are monitoring the system but the problems are outside of Okapya's control and are caused by Jira taking too long to respond to commands to sync the checklist status back into Jira. Atlassian does not indicate any problem with their services at the moment.
Posted Jan 25, 2021 - 10:30 EST